Overview
QueueMaster orchestrates patient and customer flow for hospitals and service centers. Flutter apps connect with BLE-powered remote controllers and wall displays, ensuring every station stays in sync. Administrators configure queue logic from the cloud while on-site staff manage calls with custom hardware that fits existing workflows.
Key Features
- BLE remote controls with custom PCBs and 3D-printed housings for staff counters.
- Real-time updates between displays, kiosks, and mobile devices via WebSockets.
- Firebase Realtime Database stores queue states and analytics.
- Multi-queue support with priority routing for critical departments.
- Analytics dashboard highlighting peak hours and service-level performance.
Tech Stack
- Flutter, Dart, and Provider for mobile clients.
- Bluetooth Low Energy modules with Arduino firmware.
- Firebase Realtime Database, Cloud Functions, and WebSockets.
- 3D modeling in AutoCAD and 3D printing for enclosure prototyping.
- Android SDK for dedicated remote control applications.
Gallery
Outcomes
- Shortened average wait times by 25% across pilot clinics.
- Delivered a modular hardware-software stack adaptable to new service counters.
- Provided administrators with actionable analytics to optimize staffing.
Links
- Pilot Deployments: Hospitals in Algiers & Béjaia
- GitHub: Hardware schematics available for partners
- Start a QueueMaster pilot